Interpreting Tanita Codes
The kiosk software runs through a brief check of inputs as the kiosk application starts up. You may see temporary messages at the bottom of the screen as that check is conducted. However, if any module fails, the check message states 'Error' and becomes permanently visible below the Assessment, Admin and Demo buttons.
Additionally, the kiosk screen will display an appropriate message giving instructions which you should follow.
In the event these actions to not resolve the problem, please refer to the printed Instruction Manual and Technical Notes that were supplied with your Tanita and the LiftAmerica Kiosk Use Guide for the 1100 model.
The Tanita Body Composition Analyzer has a built-in screen for displaying the internal functions of the unit. The following codes are selected highlights from the manual and not intended to replace the critical instructions contained in the manual or notes.
Code Interpretation Action
|
Blank screen |
Unit is not turned on, AC adapter is not properly connected or the wrong adapter is in use. |
Check that AC adapter is properly and firmly connected to the unit. Make sure that the adapter is firmly plugged into a wall outlet. Verify that the Tanita adapter is in use. Turn on the unit. |
|
E-01 |
Impedance is abnormal compared to height and weight. |
Make sure measurements were taken in bare feet and that the feet were in contact with the electrodes. If the subject is wearing think nylons or has thick calluses, follow the General Tanita Instructions under Kiosk Use Guide. Check the height and weight data for accuracy. |
|
E-16 |
Analysis is being conducted. |
Do not step off the platform until all arrow tabs at the bottom of the window have disappeared and the unit emits a short beep. |
|
E-16 Permanently displayed |
User has not remained still on the unit, has stepped off the unit before process is complete or the measurement values have remained unstable through the allowed time. As a result, the unit has timed-out and will turn off. |
Turn the unit back on. If you do not see an ‘r S’ in the window, reset the Tanita to ‘Remote On’, using the instructions under Resetting the Tanita. |
|
E-17 |
Data is being entered into the unit. |
Do not step onto the platform while entering personal data. Stand on the platform only after the flashing arrow appears next to “Step On”. |
|
E-11, 12, 13 or 14 |
An internal malfunction has occurred. |
Call your nearest Tanita office or dealer |
|
------ |
The maximum weight capacity has been exceeded. |
This Tanita unit will not be usable for the individual generating this reading. |